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Privacy Policy

This privacy policy (this “Policy”) describes the personal information that we at www.fivetribe.com (“Website”) may collect from you, the purposes for which we collect it, how we use it and when we may share it with third parties.

By using our Website and/or making online purchases of products, you agree to the terms and conditions of Five Tribe’s Policy, as amended from time to time. If our Policy changes in the future, we will notify our customers and Website users of any such changes by posting an updated Policy on our Website. By visiting our Website, you agree to accept any changes made to this Policy.

We may offer you the ability to connect with our Website, or use our applications, services, and tools using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this Policy apply to all such mobile access and use of mobile devices.

What information do we collect?

We may collect personal information from you when you provide your personal information to us by: creating and using a user account and password, placing an order, subscribing to promotional or marketing newsletters, interacting with us by phone, e-mail, or through our Website, mobile applications or otherwise, or if you complete an entry form to participate in a contest, promotion or survey.

When using our Website, you may supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been shipped, including address and telephone numbers, product interest information and financial information and in certain circumstances, your opinions and individual preferences.

Under 13?

If you are under the age of 13, you are not permitted to submit any personal information to our Website. Our Website is intended for users who are 13 years of age and older. We do not knowingly collect information from individuals under the age of 13.

What do we use your information for?

We may use your personal information to (i) process and send your order and to answer questions about the status of your order; (ii) communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers; (iii) help us learn more about your shopping preferences; (iv) conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve our shopping experiences and product offerings; and (v) improve customer service.

Do we share your information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

We may transfer personal information to non-affiliated third parties for processing your order(s) pursuant to agreements that prohibit the third parties from using or disclosing the personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information, including third parties who assist us in operating our Website, conducting our business, or servicing you.

We may provide non-personally identifiable visitor information to outside parties for marketing, advertising, or other uses.

Service providers, analytics companies, advertising networks, demographic companies, and other third parties also provide us with information about you and the different devices you use online. Social media platforms and networks such as Facebook, Twitter, Pinterest, and Instagram provide information about you when you use these platforms in connection with our Website. Cookies, web beacons or tags, website and mobile application log files, flash cookies and local stored objects, and other similar technologies all provide us with general browsing information. We are not responsible for the privacy practices of such third parties providing these links and we encourage you to review the privacy policy of each of these third parties.

We may also release your information when appropriate to comply with the law, enforce our Website policies, or protect ours or others’ rights, property, or safety.

How is personal information secured?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We use data encryption technology when transferring and receiving your sensitive personal information, such as credit card or financial account information through the use of a secured server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

While we use the foregoing security measures to protect your information, please note that no data transmitted over the internet or stored and utilized for business purposes can be guaranteed to be completely secure. No security measures are perfect or impenetrable. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on the Website will not become publicly available. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.

California Privacy Rights

This Policy describes how we may share your information for marketing purposes, as described above. California residents are entitled to request and obtain from us once per calendar year information about any of your personal information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us as explained below.

Contacting Us

If you do not consent to the way in which we may use your personal information, please do not submit any personal information to us. If you do not wish to receive emails about special offers and other promotions from us, click the unsubscribe link located in our emails. If you do not wish to receive other marketing materials from us and/or if you do not want us to share your personal information with other entities as stated in this Policy, please provide us with your exact name and address and advise us that you wish to opt-out for information sharing or receiving information from us or both as the case may be.

Please direct your opt-out request to: customerservice@fivetribe.com

To learn more about interest-based advertising or to “opt-out” of interest based advertising programs from participating companies:

If there are any questions regarding this privacy policy you may contact us at: info@fivetribe.com

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